CREAM EVENTS PRIVACY POLICY

Cream Events (“Cream Events”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure way, in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with us, including when you sign up to receive communications from Cream Events.

By providing your personal information to us, you consent to the practices described in this policy.

What personal information we collect

We only collect personal information that is reasonably necessary for event communications and marketing. This may include:

  • Email address

  • Mobile phone number

  • Social media profile information (such as usernames or public profile data) if you choose to connect a social account

We do not collect payment or financial information.

How we collect personal information

We collect personal information when you:

  • Sign up to our email or SMS mailing list

  • Connect a social media account to one of our campaigns

  • Interact with our websites, sign-up forms, or promotional content

We may also collect limited information automatically through cookies or similar technologies when you visit our website.

How we use your personal information

We use your personal information to:

  • Send you event announcements, updates, and promotions

  • Communicate important information related to Cream Events

  • Understand audience engagement and improve our marketing

  • Comply with our legal obligations

We do not sell your personal information.

Disclosure of personal information

We may share your personal information with trusted third-party service providers who assist us in operating our communications and marketing, such as:

  • Email and SMS delivery platforms

  • Cloud hosting and data storage providers

  • Marketing and analytics tools

These providers may store information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected in a manner consistent with the Privacy Act 2020.

We may also disclose personal information where required by law.

Cookies and tracking technologies

Our website may use cookies or similar technologies to understand how visitors use our site and to improve performance. You can manage cookies through your browser settings.

How we protect your information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. While no system is completely secure, we use industry-standard safeguards to protect the information we hold.

How long we keep your information

We retain personal information only for as long as it is needed for the purposes outlined in this policy, or as required by law. You may unsubscribe or request deletion of your information at any time.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of your personal information

  • Withdraw your consent and unsubscribe from communications at any time

To make a request, contact us using the details below.

Children

Cream Events does not knowingly collect personal information from anyone under the age of 16.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will take effect once published on our website.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email:info@creamevents.co.nz